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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics

Health Services

Outpatient Pharmacy

The Outpatient Pharmacy's mission is to provide prescription services for our beneficiaries. The Outpatient Pharmacy fills and dispenses prescriptions from both military and civilian health care providers, providing the medication prescribed by the physician is on the Naval Medical Center's Formulary.

Pharmacy Ticket Categories

Q-Flow® ticket categories have been changed to expedite prescription filling. The computer system will balance waiting times for categories A and B as noted below. By separating the categories, we can more accurately assign window and staff priorities to reduce all waiting times while ensuring patient safety.

A: Active Duty In Military Uniform or Scrubs. Civilian staff ON DUTY. (Military ID card required)

Objective is to return these military and staff members to duty as quickly as possible.

B: Retirees, Dependents, active duty NOT in uniform, and all others.

We appreciate your patience as we improve your pharmacy service.

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Patient Feedback

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Naval Medical Center Portsmouth Pharmacy
(757) 953-0258
(757) 953-6337
(866) 285-1008
Poison Control
(800) 222-1222


Bldg 2, 2nd Floor


Monday - Saturday 8 a.m. - 4:30 p.m.
No services available on Sundays and all Federal holidays
Tidewater Navy Pharmacies Times

Pharmacy Call Center

Monday-Friday from 8 a.m. – 4:30 p.m.
Saturday from 8 a.m. – 1 p.m.
No services available on Sundays and Federal holidays

Scott Center Annex:

Monday - Friday, 7:30 a.m. to 5 p.m.
No services available on weekends and Federal holidays

Availability of Services

Don't forget to keep your family's information up-to-date in DEERS.