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Clinics

Primary Care

The Patient Centered Medical Home is a health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient’s family. Care is facilitated by registries, information technology, health information exchange and other means to assure that you get the indicated care when and where your need and want it, in a culturally and linguistically appropriate manner.

The Naval Medical Center Portsmouth, Boone Branch Health Clinic has recently implemented Navy Medicine’s Patient Centered Medical Home model known as "Medical Home Port".

The hallmark of “Medical Home Port” is enhanced continuity of care with a focus on prevention. Therefore, patients will be assigned to a specific team (Green, Red, Blue or Purple) that will include their Primary Care Manager (PCM), 2-3 other credentialed providers, Registered Nurses, Licensed Practical Nurses and several Hospital Corpsman or Medical Assistants. If your PCM is not available, you may be scheduled with another provider on your team to enhance continuity of care.

Remember that we are your partner in your care and are here to assist you with all of your health care needs.

Secure Messaging

Have you ever left your doctor’s office and then realized you forgot to ask an important question? Or had a question about your medication that couldn’t wait for your next appointment?

If you get care at a military hospital or clinic, you don’t need to wait until your next appointment to ask these questions. That’s because the MHS GENESIS Patient Portal -- Opens TRICARE.mil lets you speak to your military health care team at your military hospital or clinic through secure messaging. This makes managing your health care easier and more efficient. (See Health.mil Article)

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Benefit to Patients:

  • Connectivity to healthcare providers for routine communications
  • Access to lab and other diagnostic test results
  • Consultations for non-urgent health matters
  • Access to view healthcare account information and pay bills
  • Set up and management of Personal Health Records (PHR)

Links

Contact Us

Phone

Boone Primary Care Medical Homeport
Customer Service Representative
757-953-8485
Provider After Hours Advice Line
757-953-8351, Option 5
(you will automatically be transferred after 7PM to an On-call Provider)

Hours

Monday, Tuesday, Thursday, Friday
7 a.m. to 7 p.m.
Wednesday
8:30 a.m. to 7 p.m.

Location

Boone Branch Clinic
1035 Nider Blvd.
Virginia Beach, VA 23459-2731

Availability of Services

Comprehensive primary medical care to enrolled TRICARE Prime patients of all ages.

Appointments

For Primary Care Medical Homeport appointments please call the TRICARE appointment line at 1-866-645-4584; logon to https://www.tricareonline.com 
*Updated 1 December 2025
Don't forget to keep your family's information up to date in DEERS!