DONATE BLOOD    |   NMCP NOTICES    |   MY MILITARY HEALTH   |   FLU / RSV / COVID-19  

Clinics

Mental Health Resources

Northwest Branch Health Clinic

Branch Health Clinic Northwest

1317 Ballahack Road
Chesapeake, VA 23322
For all appointments: 1-866-645-4584
 
24 hour counseling self referral hotline: 1-800-342-9647
 
Nurse Advice Line: 1-800-TRICARE option #1 / 800-874-2273
 
Humana Military: 1-800-444-5445
Fleet and Family: 757-444-6289
Tricare: 877-874-2273
Medication Refill:757-953-6337 (save your bottles for RX numbers)
 

Engage in the MHS Genesis Patient Portal

https://my.mhsgenesis.health.mil
A DS Logon is required.
Customer Support at DMDC 800-538-9552 for DS Logon assistance.
 
Message your Medical Home Port Team at BHC Northwest by searching for:
 “Portsmouth BHC Northwest Family Medicine Clinic”
 

Medical Readiness Guidance

Information for Active Duty Service Members

Clinical Services

Medical Home/Deployment Health

  • Please call Hampton Roads Appointment Center, to schedule an appointment 1-866-645-4584
  • For operational screenings/audiograms please call 757-953-6250
  • Monday through Friday, 7 a.m. to 3:30 p.m.

Medical Records

All dental and medical records for ADSM enrolled to BHC Northwest are managed at Boone (Little Creek) Medical Records Department:
Phone: 757-953-8240
Fax: 757-953-8237

Laboratory/Radiology/Immunizations

Lab, radiology and immunizations are unavailable at BHC Northwest.
 

Lab is available at the following locations for BHC Northwest patients.

 
Tricare Prime Chesapeake LAB,
1400 Crossways Blvd in Greenbrier.
Walk-in only: Monday - Friday: 0700 - 1500
Saturday & Sunday: 0700-1300
  
Naval Medical Center Portsmouth LAB (phlebotomy)
Monday - Friday: 0700 – 1300 pm 
No Holidays – No Weekends 
Walk-In appointments – 0700-1000
 
Appointments can be made at NMCP Lab only by copying and pasting this link in your browser:
https://informaticsstage.health.mil/DAPappointment

If your child needs immunizations, please first schedule a wellness appointment with your PCM. Call HRAC 866-645-4584 to schedule both a wellness check and a follow-up immunizations appointment. Immunizations appointments for BHC Northwest patients are conducted at TPC Chesapeake in Greenbrier.

Mental Health Services


 

Contact us

Patient Feedback

Submit Comment Card

Phone

Medical
757-953-6246
Dental
757-953-6248
Appointments

To make, cancel, or obtain information about appointments, please call the Hampton Roads Appointment Line at 1-866-MIL-HLTH (866-645-4584).

Hours

Monday–Friday
7 a.m. to 3:30 p.m.

Location

1317 Ballahack Road
Chesapeake, VA 23322
*Updated 6 May 2025
Don't forget to keep your family's information up to date in DEERS!