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About Us

Welcome Aboard

To Our Newly Reporting Staff Members and Families

Welcome to the "First and Finest," Naval Medical Center Portsmouth, Virginia. This is the Navy’s oldest continuously operating hospital. You are joining an organization some 4,300 strong dedicated to keeping the more than 420,000 active duty members, family members and retirees in Hampton Roads healthy. 

The Hampton Roads area (including the cities of Norfolk, Virginia Beach, Portsmouth, Chesapeake, Suffolk, Hampton, and Newport News) boasts one of the largest military concentrations in the country---and not just the Navy. In addition to serving as homeport for nearly a fourth of our naval forces, Hampton Roads is home to the Army installations Fort Eustis, Fort Monroe, and Fort Story, as well as Langley Air Force Base. If you’re coming from overseas duty or a smaller stateside duty station, you’ll find Hampton Roads offers comprehensive military facilities and services for you and your families in addition to being one of the top recreation destinations in the country. This guide is designed to get you started during your first few weeks in the area---it should be a launching pad for your own exploration of this richly diverse community! You can also find a wealth of information on our website.

Throughout the area there are over 400,000 people eligible for military health care. The region has seven of the country’s largest military installations. The region is homeport to 68 percent of the 194 ships assigned to the Atlantic Fleet.

The area offers a wide variety of activities and attractions. Each year thousands of people flock here to enjoy the miles of shoreline extending along the Chesapeake Bay and the Atlantic Ocean. Besides soaking up the sun, visitors can tour a variety of museums and historic homes.

Whatever your concerns, we’re here to make your transition into the area as smooth as possible. If you have not been assigned a sponsor, contact the Military Personnel Management Department at (757) 953-3560 or email: for assistance. Also, the Command Master
Chief can be reached at

Checking In

If reporting during business hours (7:30 a.m. - 4 p.m.), you will report to the MILPERS office, Building 3, 4th floor. Building 3 is the building with the food court.
If reporting outside of business hours, you will report to the Quarterdeck (Building 2, 2nd floor, near the pharmacy).

To access both buildings 2 and 3, you may park in the parking garage (directly to your left after entering the main gate). The crossovers to building 2 and 3 can be accessed via the ground level and the second level. After parking, walk toward the hospital (east) and take the crossover toward your left for Building 2 or the crossover toward your right for Building 3.

Once in Building 2, the Quarterdeck is directly on your right, near the Pharmacy. Phone 757-953-2924.

Once in Building 3, pass the food court and take the elevators to the 4th floor. Follow the signs to the MILPERS/HRD office.

NMCP Staff Only Mobile App

With the Staff App you will be able to get information about reporting in at NMCP, the Welcome Guide, and an interactive map of the medical center to assist you with getting around as you check in right on your phone or other mobile devise. 
You can download it at or scan the QR Code below.  You must use your .mil work email address when registering to access the app.

NMCP Information


24 hours a day, 7 days a week.


(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002
Emergency Room


Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

*Updated 3 April 2023
Don't forget to keep your family's information up-to-date in DEERS.