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Health Services

Mental (Behavioral) Health & Substance Abuse

Everyone reacts to stress and traumatic experiences differently, and while some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Behavioral health and substance use disorders can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it.

If you or someone you know needs support now, call or text 988 or chat at 988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

Our clinic offers the following services:

What TRICARE Covers

TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.
Getting Mental Health Care
See a Complete List of Covered Services

Military Health System Programs and Resources

Veterans Crisis Line

Call, text, or chat with the Veterans Crisis Line which provides free support for all service members, including members of the National Guard and Reserve, and all veterans, even if they are not registered with the Department of Veterans Affairs or enrolled in VA health care.

CONUS

Call: 988 and press 1
Text: 838255
Chat: www.veteranscrisisline.net/Chat
Visit: https://www.veteranscrisisline.net/

OCONUS
Europe, call: 844-702-5495 or DSN 988
Pacific, call: 844-702-5493 or DSN 988
Southwest Asia, call: 855-422-7719 or DSN 988​

Military OneSource

Military OneSource provides comprehensive information, resources and assistance for every aspect of military life as well as access to confidential Military Family Life Counselors in your community. Military OneSource also provides resources so you can manage stress and access benefits and tools to help you stay strong in body and mind. This page provides access to self-care mobile applications developed by DOD, VA, and other partners. All mobile applications are free and for iOS and/or Android devices. Visit www.militaryonesource.mil or call 1-800-342-9647

InTransition Program

The inTransition Program is a free, confidential program that provides specialized coaching and assistance for service members, National Guard members, reservists, veterans, and retirees who need access to behavioral health care during a transition period (i.e., relocation, return from deployment, transitioning out of active duty), or any other time they need a new mental health provider, or need a provider for the first time. Visit www.health.mil/inTransition or call 1-800-424-7877.

Real Warriors Campaign

The Real Warriors Campaign aims to break down the stigma associated with behavioral health care and encourages service members to reach out for help when they need it. Find articles with support resources, along with video profiles featuring service members and veterans. Behavioral Health Resources

Contact Us

Hours

24 hours a day, 7 days a week.

Phone 

 
Information
(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002
Emergency Room
757-953-1365

Location

Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

Military Health Resources

Veterans Crisis Line

CONUS

Call: 988 and press 1
Text: 838255
Chat: www.veteranscrisisline.net/Chat
Visit: https://www.veteranscrisisline.net/

OCONUS
Europe, call: 844-702-5495 or DSN 988
Pacific, call: 844-702-5493 or DSN 988
Southwest Asia, call: 855-422-7719 or DSN 988

Military OneSource

Call: 1-800-342-9647

InTransition Program

Call: 1-800-424-7877
Email
Live Chat

Additional Resources

Psychological Health Resource Center | 24/7
Call 1-866-966-1020
 
*Updated 29 January 2024
Don't forget to keep your family's information up-to-date in DEERS.