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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics


PHA Pre-Requisites


Health Benefit Advisor (HBA) office serves as liaison with TRICARE to provide health care services to Uniformed Service members, retirees and their families worldwide. Enrollment in TRICARE Prime is required for your PHA.

Relay Health

Relay Health and Primary Care Medical Home Port work together to better meet your health care needs via email. Enrollment in Relay Health is mandatory to assist you in updating your IMR and ordering labs. With Relay Health, you may also schedule appointments with your doctor, receive lab results, request medication refills, access healthcare information and create your own personal health record. For additional questions, you may contact your BHC NAVSTA Norfolk Primary Care Medical Home Port Teams at:

Team 1: (757) 953-8882
Team 2: (757) 953-8741
Team 3: (757) 953-8744
0700-1530 Monday through Friday

Health Records

Your medical records are required for your PHA, all volumes if more than one. Questions concerning Health Records may be directed at (757) 953-8700, Monday through Friday from 0645 to 1600.

Contact Us


Pre- Requisites

(757) 953-8708

Primary Care Medical Home Port Relay Health 

Team 1
(757) 953-8882
Team 2
(757) 953-8741
Team 3
(757) 953-8744



Monday - Friday

Office Hours

0730-1530 Monday through Thursday
0730-1400 Friday

Don't forget to keep your family's information up-to-date in DEERS.