Periodic Health Assessment (PHA)

If you receive care at Branch Health Clinic Norfolk, follow the steps below to complete your PHA. Please read all steps before beginning the PHA assessment.

Your virtual PHA Clinic takes only THREE steps to complete:

1. Go to

2. Complete your PHA questionnaire by answering all of the questions then pressing the submit button

3. Call 1-866-645-4584 where you can schedule an appointment


You may also utilize the option below:

Step 1: Go to and complete a Service Member Assessment.  First time users will need to register a new account.  If you have previously initiated, but not completed an assessment, continue that assessment rather than initiating a new one. Ensure that you work completely through all screens of the assessment.

  • NOTE: There are additional confirmation screens past the point at which you can print your assessment.  If those are not completed, your PHA cannot move forward.  You do NOT need to print your assessment. You will know your assessment is complete when you see a check mark in the circle above “Service Member” on your ePHA home screen.

STOP!  If you are NOT a patient at Branch Health Clinic Norfolk, DO NOT complete step 2. Instead, contact your medical care provider for instructions regarding completing your PHA.

Step 2: Call the Hampton Roads appointment line to schedule your PHA at (866) 645-4584.

For questions or concerns, please contact the PHA department at: (757) 953-9097 between the hours of 0700-1530 Mon-Fri.

To go to the Naval Medical Center Portsmouth's main PHA page go to

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Patient Feedback

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(757) 953-9000


Building CD2 and CD3


Monday - Friday

Duty Dental

(757) 953-8635
1647 Admiral Taussig Blvd.
Norfolk, VA 23511-2896

Duty Medical

(757) 953-8760
1721 Admiral Taussig Blvd.
Norfolk, VA 23511-2899

If you have an emergency, call 444-3333 (on Naval Station) or call 911 (civilian community) to request an ambulance.
Please do not bring patients to the clinic after normal business hours as this may delay access to the care they need.

Don't forget to keep your family's information up-to-date in DEERS.