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My Military Health: Improving the Patient Experience

The Defense Health Agency is changing how you access care and how we deliver it, making care more focused on you as a person. You’ll soon have faster, easier, and more convenient access from your phone, tablet, or laptop to online tools and services to help meet your health care needs.

The Defense Health Agency selected Naval Medical Center Portsmouth from among 45 military hospitals, setting it apart as one of the first five sites to launch My Military Health. My Military Health is a new suite of online tools and technologies to help you to engage in your health. You’ll have access to a range of digital care solutions, including:
  • Digital companions, so you can stay connected to your health care team between visits.
  • Ability to schedule virtual appointments, get appointment reminders, and access virtual waiting rooms.
  • Ability to search online for network primary and specialty care providers.
With My Military Health, we’ll meet you where you are – at home, at work or in your community.

Scheduled Virtual Visits

In today’s fast-paced world, it isn’t always easy to make time for medical appointments. With My Military Health Scheduled Virtual Visits, you can connect safely and securely with your primary health care provider when and where it’s convenient for you. Scheduled Virtual Visits are perfect for primary care and specialty appointments. Health care on your terms. Anytime, anywhere. See the Scheduled Virtual Visits page for details.

Care Companion

The Defense Health Agency has been hard at work transforming the way patients access care and providers deliver care. NMCP is offering patients a new way to manage and monitor their health in between medical visits – My Military Health Care Companion.

Care Companion’s secure, automated chats are a new way for patients to manage chronic conditions like type 2 diabetes or hypertension and ask questions about lifestyle management without making an appointment with their care team. The new platform allows patients to get answers when it’s convenient for them in a safe, secure, and easy to use environment. It’s the perfect option for anyone who wants to engage with their health care on their terms. See the Care Companion page for details.

SilverCloud

SilverCloud is a self-help wellness platform with a variety of programs to help you feel better, faster. The programs include resilience, mindfulness, relaxation, money worries, communications and relationships, grief and loss, sleep difficulties and more. See the SilverCloud page for more details.

Want to Learn More?

Visit TRICARE's My Military Health page for more information!

Contact Us

Phone 

Information
757-953-5000
Customer Service 
757-953-2600
Officer of the Day
757-953-5008
Emergency Room
757-953-1365

Hours

24 hours a day, 7 days a week.

Location

Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

*Updated 10 December 2024
Don't forget to keep your family's information up to date in DEERS!