Pharmacy Services
Pharmacy serves to provide quality patient-focused pharmacy care that optimizes health, safety, and readiness
If you are picking up for someone else (family member, spouse, child, etc.), please bring a copy of their military ID card with you to the pharmacy.
For refills, call 757-953-6337 or 1-866-285-1008
New Prescriptions
All prescriptions must be submitted electronically by your provider.
Some exceptions apply. Ask your pharmacy representative for more information.
Cell Phone
Activate your prescriptions using Q-Anywhere during your selected pharmacy's work hours.
Text “get in line” to (833) 217-2199 or
scan the QR Code and follow the prompts.
https://portsmouth.tricare.mil/Health-Services/Pharmacy/q-anywhere
You will receive a text message when your prescriptions are ready for pickup.
Text “I am here” upon arrival at the pharmacy you selected and listen for your number.
No Cell Phone
Call the Pharmacy Call Center at
757-953-0258 during your referred pharmacy’s work hours and follow the prompts to talk with a representative.
All pharmacies can be reached between 8 a.m. and 3:30 p.m. Monday – Friday.