TIDEWATER NAVY PHARMACIES

REFILLS DONE BY PHONE ONLY:  (757) 953-6337 or TOLL-FREE (866) 285-1008

Naval Medical Center Portsmouth

Monday – Saturday: 8 a.m. – 4:30 p.m.*

Phone: (757) 953-0258
Sundays & Federal holidays: Services unavailable
 
*Evenings, weekends: Primarily for Emergency Room and Inpatient Discharge prescriptions. Longer waits anticipated.
*Emergency Room prescriptions processed anytime.

 

NMCP Pharmacy Call Center

(for NEW prescription activations via phone)
Monday – Friday: 8 a.m. – 4:30 p.m.
Saturday: 8 a.m. – 1 p.m.
Sundays & Federal holidays: Services unavailable
Phone: 757-953-0258

TRICARE Prime Virginia Beach

Mon, Wed, Thu, Fri: 7:30 a.m. – 4 p.m.
Tuesdays: 8 a.m. – 4 p.m.
Weekends & Christmas Day:  Services unavailable
**Major Federal holidays: 9 a.m. – 5 p.m.
**Other Federal holidays: 7:30 a.m. – 4 p.m.
           Phone: 757-953-6708

TRICARE Prime Chesapeake

Sunday – Saturday: 7:30 a.m. – 4 p.m.
**Major Federal holidays: 9 a.m. – 5 p.m.
**Other Federal holidays: 7:30 a.m. – 4 p.m.
**Christmas Day:  Services unavailable

 Phone: 757-953-6366

Scott Center Annex Refill Center

Refill drive-thru pickup: Monday – Friday: 7:30 a.m. – 5 p.m.
Weekends & Federal holidays: Services unavailable
Phone: 757-953-0258

TRICARE Prime Suffolk

Monday - Friday: 7:30 a.m. – 4 p.m.
      Weekends & Christmas Day: Services unavailable
**Major Federal holidays: 9 a.m. – 4 p.m.
**Other Federal holidays: 7:30 a.m. – 4 p.m.
Phone: 757-953-7000

NAS Oceana Branch Health Clinic

Mon, Tues, Thurs, Fri: 7 a.m. – 4 p.m.
Wednesdays: 8 a.m. – 4 p.m.
Weekends & Federal holidays: Services unavailable
Phone: 757-953-3933 Option 6

Branch Health Clinic Dam Neck

Monday – Friday: 7:30 a.m. – 3:30 p.m.
Weekends & Federal holidays: Services unavailable
Phone: 757-953-9881

Boone Branch Health Clinic

Main Pharmacy: Mon, Tues, Thu, Fri: 7 a.m. – 4 p.m.
Wednesdays: 8 a.m. – 4 p.m.
**Other Federal holidays: 7 a.m. – 4 p.m.
Weekends & **Major Federal holidays: Services unavailable

Refill Satellite Pharmacy: Monday – Friday: 7:30 a.m. – 4 p.m.
**Other Federal holidays: 7:30 a.m. – 4 p.m.
Weekends & **Major Federal holidays: Services unavailable
Phone: 757-953-8351

** Please note, during periods of extremely high patient volume,
the refill kiosk hours may be reduced in the afternoons
to allow staff to process and dispense refill requests before the end of the day
.

NWS Yorktown Branch Health Clinic

Monday – Friday: 7:30 a.m. – 3:30 p.m.
Weekends & Federal Holidays: Services unavailable
Phone: 757-953-8456

NAVSTA Norfolk (Sewells Point) Branch Health Clinic

Monday – Friday: 7 a.m. – 4 p.m.
Weekends & Federal holidays: Services unavailable
Phone: 757-953-8832

NSA Northwest Branch Health Clinic

Pharmacy services unavailable
 

**Major and Other Federal Holiday Designation:
Major: (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
Other: (Martin Luther King Jr. Day, President’s Day, Juneteenth, Columbus Day, Veteran’s Day)
TRICARE PHARMACY BENEFITS:  The TRICARE Pharmacy Program Handbook is available at all military pharmacies and the NMCP website below.  TRICARE Formulary, detailed Patient Medication Guides, Prior Authorization and Medical Necessity forms, copays, guidelines, and other information are available at: https://www.expressscripts.com/static/formularySearch  

TRICARE MAIL ORDER PHARMACY:  For questions, call toll free 877-363-1303. Copay applies for up to a 90-day supply (30-days for controlled substances). Please allow up to 14 days for processing. You will be billed by Express Scripts for the TRICARE-mandated copay amount. See flyer or website for details.  

RETAIL PHARMACY NETWORK: For questions, call (toll free) 866-363-8779 (866-DOD-TRRx). Most Hampton Roads area pharmacies are TRICARE retail network pharmacies. You can find an up-to-date list here: https://www.express-scripts.com/frontend/standalone-ui/#/pharmacy-locator/commercial-oe/find-a-pharmacy?memtype=tricare&accessLink=TRICARE. Copays apply for up to a 30-day supply (higher copay and deductible at non-participating pharmacies).  You may have your retail prescription transferred to a military pharmacy by presenting your latest prescription label at the military pharmacy. To transfer prescriptions from a military pharmacy to a retail pharmacy, have the retail pharmacy call the originating pharmacy listed above.  

NMCP PHARMACY WEB ADDRESS: https://portsmouth.tricare.mil/Health-Services/Pharmacy
Access to NMCP’s online formulary, patient Medication Guides, web-based refill requests, and other pharmacy information. 
 
                                                                                                                                                                                                                                           VERSION CONTROL:  CURRENT AS OF 24 OCT 22
Don't forget to keep your family's information up-to-date in DEERS.