Appointments

To make an appointment please call the Hampton Roads Appointment Center: 866-645-4584

Hours:  Monday–Friday
6 a.m. to 7 p.m. 
Sat, Sun and Holidays: 7 a.m. to 3:30 p.m.
Christmas Day: Closed

Or logon to the MHS GENESIS Patient Portal 24/7

Referrals

Referrals are either accepted at the military treatment facility (MTF) or deferred to the private sector
(TRICARE civilian network system) for specialty medical services. See Flyer

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

• Contraceptive Care​

• Immunizations​

• Laboratory​

• Mental Health - Self-Referral Station​

• Pastoral Care​

• Radiology​

MHS GENESIS Patient Portal​

• https://my.mhsgenesis.health.mil​

• Available 24/7​

• Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Military Health System Nurse Advice Line

To reach the MHS Nurse Advice Line go to https://mhsnurseadviceline.com/home or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TRICARE East Region Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 757-953-0258 or go to the
pharmacy webpage