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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics


Health Benefits

Health Benefits Department assists authorized beneficiaries and staff members on Joint Expeditionary Base Little Creek - Fort Story (JEBLCFS) on matters dealing with Health Benefits and TRICARE Programs.

On board Health Benefit Advisors (HBA) are ever-ready to provide customer service to all authorized personnel and beneficiaries. HBA offer basic TRICARE information including how to file a claim, explanation of a benefits statement, supplemental insurance information, and TRICARE programs and updates.

Other services offered:

  • Beneficiary counseling
  • Assistance on claims issues
  • Debt Collection and Assistance
  • Access to care concerns
  • Enrollment of active duty service member reporting on board JEBLCFS
  • Forms for: other health insurance, third party liability
  • Education Briefings for: GMT, Ombudsman groups, support groups and pre-deployment

NOTE: For beneficiaries older than or equal to 10 years of age, please have their parent's beneficiary/military ID card to ALL appointments. The clinic reserves the right to reschedule appointments without a valid identification.

For additional information about the TRICARE Program you may also call the Regional Contractor, Humana Military customer service center at (800) 444-5445 or visit the TRICARE web site at

Contact Us

Patient Feedback

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(757) 953-8182


Hallway between Optometry and Radiology


Monday through Friday, 0730-1530

Availability of Services

Basic TRICARE information and Health Benefits Counseling
Don't forget to keep your family's information up-to-date in DEERS.