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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics

Health Services


All refill requests must be submitted by phone or via TRICARE Online. Walk-up refill requests will not be accepted. Refills are processed at the Scott Annex Regional Refill Facility and distributed to your selected pharmacy location for pickup.

Refill Contacts

Refills by Phone - Local:
(757) 953-MEDS (6337)

Toll Free:
(866) 285-1008 or
Refills via TRICARE Online

NMCP Pharmacy Online refills are now being processed via TRICARE Online. To use this service, you will need to register for TRICARE Online at

Once registered, you may log on using either a CAC card or username and password. Once logged in, simply select the "Refill Prescription" link under "Refill a Prescription" to access the online refill page.

If you have any problems with the TRICARE Online process, do not contact the NMCP Pharmacy Department. You must contact TOL Customer Service available 24/7, Phone: 1-800-600-9332.

The pharmacy at Naval Medical Center Portsmouth is not available as a refill pick-up site. For more information, including hours of operation, you can reach the refill site of your choice by dialing (757) 953-6337 or the number listed below each site.

Driving Directions to NMCP and Offsite Clinic Areas

Additional Regional Contacts

Scott Center Refill Drive-Thru Pharmacy
(757) 953-3933

Virginia Beach
Oceana Clinic Pharmacy at Naval Air Station Oceana
(757) 953-6667

TPC Virginia Beach
(757) 953-3933

Boone Clinic Pharmacy at NAB Little Creek
(757) 953-8351

Tricare Prime Clinic Chesapeake
(757) 953-6366 (front desk)

Sewells Point Clinic Pharmacy at NOB Norfolk:
(757) 953-8832

Branch Clinic Pharmacy at NWS Yorktown
(757) 953-8402

Langley AFB Refill Site
(757) 764-6497

Contact Us

Patient Feedback

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NMC Pharmacy



(757) 953-6337
(866) 285-1008

Poison Control



Bldg 2, 2nd Floor


Monday - Friday 0730 - 2100
Saturday 0730 - 1700
Sunday 0900 - 1700
Closed on all Federal holidays

Availability of Services

Don't forget to keep your family's information up-to-date in DEERS.