All refill requests must be submitted by phone or via TRICARE Online. Walk-up refill requests will not be accepted. Refills are processed at the Scott Annex Regional Refill Facility and distributed to your selected pharmacy location for pickup.
Refills by Phone - Local:
(757) 953-MEDS (6337)
(866) 285-1008 or
Refills via TRICARE Online
NMCP Pharmacy Online refills are now being processed via TRICARE Online. To use this service, you will need to register for TRICARE Online at www.tricareonline.com/
Once registered, you may log on using either a CAC card or username and password. Once logged in, simply select the "Refill Prescription" link under "Refill a Prescription" to access the online refill page.
If you have any problems with the TRICARE Online process, do not contact the NMCP Pharmacy Department. You must contact TOL Customer Service available 24/7, Phone: 1-800-600-9332.
The pharmacy at Naval Medical Center Portsmouth is not available as a refill pick-up site. For more information, including hours of operation, you can reach the refill site of your choice by dialing (757) 953-6337 or the number listed below each site.
Driving Directions to NMCP and Offsite Clinic Areas
Additional Regional Contacts
Scott Center Refill Drive-Thru Pharmacy
Oceana Clinic Pharmacy at Naval Air Station Oceana
TPC Virginia Beach
Boone Clinic Pharmacy at NAB Little Creek
Tricare Prime Clinic Chesapeake
(757) 953-6366 (front desk)
Sewells Point Clinic Pharmacy at NOB Norfolk:
Branch Clinic Pharmacy at NWS Yorktown
Langley AFB Refill Site