Clinics

Pharmacy

The Pharmacy at NMRTU-Norfolk provides pharmaceutical services to all eligible beneficiaries.

In addition to filling new prescriptions from both military and civilian health care providers, the pharmacy team provides patient consultation and education on the effects and proper usage of medication and medication refill services.

For refills, call 757-953-6337. Allow at least 72 hours for refill processing. Refills can be picked up between 7:00 a.m-4:00 p.m.
 
Civilian prescriptions are filled between 7:00 a.m.-3:30 p.m. No new civilian prescriptions are taken after 3:30 p.m.
 
If you are picking up for someone else (family member, spouse, child, etc.), please bring a copy of their military ID card with you to the pharmacy.

Drop Off Policy

 All prescriptions can be dropped off for a later pick up. All non-emergency prescriptions require a 3 business day turn around time. Hand written prescriptions are authorized for scheduled medications ONLY.

No other hand written prescriptions are accepted. For hand written prescriptions, simply fill out the drop off request form and wait by the sign in front of window 3 and 4.

The technician will call you up when ready, review the form and tell you when to come back to get you medication. Upon return, you will pull a refill ticket and have minimal wait.

To maintain social distancing, patients are no longer advised to wait in the lobby for prescriptions to be filled (with the exception of prescriptions for Emergency Acute Pain, Antibiotics, Etc.).

Formulary

A list of medicines available to the patient. For a listing of current formulary medications, please access our website: https://online.lexi.com/lco/action/home/switch?siteid=3.

We look forward to serving you. For additional information or assistance, please contact any pharmacy staff member.

Contact Us

Patient Feedback

Submit Comment Card

Phone

(757) 953-8832

Location

Building CD2

Hours

Monday through Friday 7 a.m. - 4 p.m.
Weekends and Federal Holidays: CLOSED

Availability of Services

REFILL LINE: (757) 953-MEDS (6337)
Toll Free: (866) 285-1008

Refill Online

www.TRICAREonline.com

Don't forget to keep your family's information up-to-date in DEERS.