New Prescriptions
All prescriptions must be submitted electronically by your provider.
Some exceptions apply. Ask your pharmacy representative for more information.
Cell Phone
Activate your prescriptions using Q-Anywhere during your selected pharmacy's work hours.
Text “get in line” to (833) 217-2199 or
scan the QR Code and follow the prompts.
You will receive a text message when your prescriptions are ready for pickup.
Text “I am here” upon arrival at the pharmacy you selected and listen for your number.
No Cell Phone
Call the Pharmacy Call Center at
757-953-0258 during your referred pharmacy’s work hours and follow the prompts to talk with a representative.
All pharmacies can be reached between 8 a.m. and 3:30 p.m. Monday – Friday.