Appointments

To make an appointment please call the Hampton Roads Appointment Center:(866) 645-4584

Hours:  Mon - Fri: 6 a.m. to 8 p.m. 
Sat, Sun and Holidays: 7 a.m. to 3:30 p.m.
Christmas Day: Closed

To accommodate planned facility maintenance, the Hampton Roads Appointment Center (HRAC) will modify its hours beginning Thursday, July 18, through Tuesday, July 23.

• Thursday and Friday (July 18 and 19): 7 a.m. – 7 p.m. 

• Saturday, July 20:  7 a.m. – 12 p.m. 

• Sunday, July 21: 7 a.m. – 3:30 p.m.  

• Monday and Tuesday (July 22 and 23): 7 a.m. – 7 p.m.  

 Outside of these hours, active duty and Tricare beneficiaries needing urgent care should dial 911 or contact the Nurse Advice Line at 1-800-874-2273.

Or logon to https://www.tricareonline.com 24/7

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

• Contraceptive Care​

• Immunizations​

• Laboratory​

• Mental Health - Self-Referral Station​

• Pastoral Care​

• Radiology​

MHS GENESIS Patient Portal​

• https://my.mhsgenesis.health.mil​

• Available 24/7​

• Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Nurse Advice Line

To reach the Nurse Advice Line go to https://mhsnurseadviceline.com/home or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the
pharmacy webpage