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Getting Care

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Appointments

To make an appointment please call the Hampton Roads Appointment Center:(866) 645-4584

Or logon to https://www.tricareonline.com 

 

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

MHS GENESIS Patient Portal​

  • https://my.mhsgenesis.health.mil

  • Available 24/7​

  • Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Nurse Advice Line

To reach the Nurse Advice Line go to https://mhsnurseadviceline.com/home or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the
pharmacy webpage

NMCP Information

Hours

24 hours a day, 7 days a week.

Phone 

 
Information
(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002
Emergency Room
757-953-1365

Location

Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

*Updated 9 May 2024
Don't forget to keep your family's information up-to-date in DEERS.