DONATE BLOOD    |    MHS GENESIS    |    NMCP NOTICES    |    COVID-19

Getting Care

Redirecting...

Appointments & Referrals

In Case of an Emergency call 911 or go directly to the nearest emergency room.

Medical Appointments

For Medical appointments call the Hampton Roads Appointment Center at 1-866-645-4584, Monday through Friday 6 a.m. - 7 p.m. and Saturday/Sunday/Holidays (except Christmas Day) 7 a.m. - 3:30 p.m.

Sept. 13 NOTE:

HRAC Outage

Due to a scheduled outage, the Hampton Roads Appointment Center (HRAC) will not have network access to schedule medical appointments at Military Treatment Facilities in the Tidewater region between 7 a.m. and 8 a.m. on Saturday, 16 September.

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

MHS GENESIS Patient Portal​

  • https://my.mhsgenesis.health.mil

  • Available 24/7​

  • Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Nurse Advice Line

To reach the Nurse Advice Line go to https://mhsnurseadviceline.com/home or  https://tricare.mil/ContactUs/CallUs/NAL or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the
pharmacy webpage


*Updated 31 May 2023

NMCP Information

Hours

24 hours a day, 7 days a week.

Phone 

Emergency Room
757-953-1365
Information
(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002

Location

Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

Don't forget to keep your family's information up-to-date in DEERS.