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Getting Care



To make an appointment please call the Hampton Roads Appointment Center:(866) 645-4584

Or logon to 

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

MHS GENESIS Patient Portal​


  • Available 24/7​

  • Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Nurse Advice Line

To reach the Nurse Advice Line go to or or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage


For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the
pharmacy webpage

*Updated 31 May 2023

NMCP Information


24 hours a day, 7 days a week.


(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002
Emergency Room


Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

Don't forget to keep your family's information up-to-date in DEERS.