Getting Care

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Appointments & Referrals

In Case of an Emergency call 911 or go directly to the nearest emergency room.

Medical Appointments

For Medical appointments call the Hampton Roads Appointment Center at 1-866-645-4584, Monday through Friday 6 a.m. - 8 p.m, and Saturday/Sunday/Holidays (except Christmas Day) 7 a.m. - 3:30 p.m.

or go to the TRICARE Secure Patient Portal website.

Nurse Advice Line

To reach the Nurse Advice Line go to https://mhsnurseadviceline.com/home or  https://tricare.mil/ContactUs/CallUs/NAL or call 1-800-TRICARE (1-800-874-2293), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

Patients should call and make an appointment with their PCM for non-emergency care. There is an immediate care clinic for illnesses and/or injuries not older than 24-36 hours at the ADM J. T. Boone Branch Health Clinic located at the Naval Amphibious Base, Little Creek, Virginia from Monday - Saturday from 1:00 p.m. - 7:00 p.m.

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the pharmacy website

NMCP Information

Hours

24 hours a day, 7 days a week.

Phone 

Emergency Room
757-953-1365
Information
(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002

Location

Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

Don't forget to keep your family's information up-to-date in DEERS.