Appointments & Referrals

In Case of an Emergency call 911 or go directly to the nearest emergency room.

Medical Appointments

For Medical appointments call the Hampton Roads Appointment Center at 1-866-645-4584, Monday through Friday 6 a.m. - 7 p.m. and Saturday/Sunday/Holidays (except Christmas Day) 7 a.m. - 3:30 p.m.

Sept. 13 NOTE:

HRAC Outage

Due to a scheduled outage, the Hampton Roads Appointment Center (HRAC) will not have network access to schedule medical appointments at Military Treatment Facilities in the Tidewater region between 7 a.m. and 8 a.m. on Saturday, 16 September.

Walk-In Services

The following clinics offer walk-in appointments for care.  ​

• Contraceptive Care​

• Immunizations​

• Laboratory​

• Mental Health - Self-Referral Station​

• Pastoral Care​

• Radiology​

MHS GENESIS Patient Portal​

• https://my.mhsgenesis.health.mil​

• Available 24/7​

• Additionally, the Patient Portal provides you the ability to communicate with your healthcare team.​

Nurse Advice Line

To reach the Nurse Advice Line go to https://mhsnurseadviceline.com/home or  https://tricare.mil/ContactUs/CallUs/NAL or call 1-800-TRICARE (1-800-874-2273), Option 1 for answers to your health-related questions, or to help you find a doctor and schedule appointments.

After Hours Care

For urgent or emergency care information please go to the Urgent & Emergency Care Webpage

Pharmacy

For pharmacy services or questions please call the NMCP Pharmacy Call Center at 1-757-953-0258 or go to the
pharmacy webpage