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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics

Health Services

Inpatient Mental Health

Patient Contact Information 

The below information is provided to assist both command and family members during a patients’ stay at Naval Medical Center, Portsmouth VA.

Ward Visitation & Phone Numbers

For Active Duty patients: Chain of Command representatives in uniform are welcome to visit at any time for official business. If patient is engaged in treatment groups, they may be requested to wait until available.

Family Visitation: For visitation by children under the age of 18, visitation is arranged on a case by case basis with a written physician’s order after discussion with treatment team.

Ward 5E

Monday-Friday: 1700(5:00PM) - 1900(7:00PM)
Saturday/ Sunday/Holiday: 1400 (2:00PM) - 1900 (7:00PM)
Nursing Station (757) 953-4856/4859
Patient Phone (757) 953-5507 & (757) 953-5506

Ward 5F

Monday-Friday: 1700(5:00PM) - 1900(7:00PM)
Saturday/ Sunday/Holiday: 1400 (2:00PM) - 1900 (7:00PM)
Nursing Station (757) 953-4917/4915
Patient Phone (757) 953-5504

Visitor and Patient Personal Belongings 


Weapons, knives, bags, purses, cell phones and outside food items are not allowed on the units. All items are subject to search and will be maintained at the nursing station during visitation if necessary.


Patients will need the following items:

1. One pair of sneakers and physical training attire (without drawstrings)
2. Four pairs of socks, undergarments, and T-shirts
3. Two sets of uniform, including cover, belt, and shoes (Active Duty Only)
4. Personal hygiene items
5. Appropriate civilian attire may be required for certain activities (limit 3 outfit)
6. Pre-Paid long distance calling card due to limited long distance services on unit
The following items Are NOT allowed:
1. Personal blankets, pillows, stuffed animals, etc.
2. Outside food or drink
3. Glass and metal objects to include but not limited to scissors, paper clips and spiral notebooks
4. Pornographic or sexually suggestive material
5. Any drug or alcohol including over the counter medications and toiletries containing alcohol
6. Any apparel containing lewd or offensive language or pictures

NMCP Information


24 hours a day, 7 days a week.


Emergency Room
(757) 953-5000
Customer Service 
(757) 953-2600
Officer of the Day
(757) 953-5008
Patient Information
(757) 953-5002


Naval Medical Center Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708-2197

Don't forget to keep your family's information up-to-date in DEERS.