Operational Customer Service Representatives
Your medical readiness is our mission at Naval Medical Center Portsmouth. We have Customer Service Representatives ready to assist, should you experience difficulty accessing care.
The following options are available for you to schedule an appointment with your primary care team:
-
Hampton Roads Appointment Center (HRAC)
-
MHS Genesis Patient Portal
-
Military Health System (MHS) Nurse Advice Line
- Available 24/7
- 1-800-TRICARE (874-2273); option 1
If you experience difficulty scheduling appointments for your primary care or medical readiness needs, please contact one of our Operational Customer Service Representatives:
NMCP Internal Medicine
Geraldine White
Tasha Davis
Debra Gardner-Hunt (Clinic Manager)
Ryan Azzam (IM Department Head)
757-953-2277 or 757-953-2225
NMCP Pediatrics
(Division Head)
Amanda Case
757-953-0205
(Customer Service Representative)
Casie Ryneska
757-953-3096
NMCP Fleet and Family
(Clinic Manager)
LCDR Charise Lloyd
757-953-1306
(Customer Service Representative)
Ms. Wendy Moore
757-953-6629
NMCP Department of Surgery
General Surgery Clinic
RN Latrevette Jackson
(Clinic Manager)
757-953-9759
Plastic Surgery Clinic
RN Cristy McWethy
(Clinic Manager)
757-953-2881
Pediatric Surgery Clinic
RN Kelly Cox
757-953-9759
Breast Cancer Clinic
RN Brianna Soler
757-953-2541
RN Angela Boone
757-953-2492
Vascular Surgery Clinic
RN Shelia Williams
757-953-2526
Thoracic Surgery Clinic
RN James Pantangan
(Clinic Manager)
757-953-2531
Norfolk BHC, Norfolk Naval Shipyard BHC, Yorktown BHC, and Suffolk TPC
Annette Harrod
757-953-8861
Brenda Burton
757-953-8704
Boone BHC, Northwest BHC, and Chesapeake TPC
HM2 Yesenia Macedo
757-953-8389
HM2 Maria Schumann Rodrigues
757-953-8282
usn.hampton-roads.navhospporsva.list.bhcboone-overseasscreening@health.mil
Oceana BHC, Dam Neck BHC, and Virginia Beach TPC
(Operational Medicine Front Desk)
LT Morris, HMC Kennedy, or HM2 Hatcher
757-953-3778 or 757-953-3779
NMCP Operational Forces Medical Liaison Services (OFMLS)
Front Desk: 757-953-5338
Duty Cell: 757-417-5483
usn.hampton-roads.nmrtc-portsmouth-va.list.nmcp-ofmls@health.mil