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Operational Unit COVID Testing (CAC Required)
MHS GENESIS is now LIVE at Naval Medical Center Portsmouth and its Clinics

Clinics

Pharmacy

In addition to filling new prescriptions from both military and civilian health care providers, we provide patient consultation and education on the effects and proper usage of medication and medication refill services.

Prescription Refills

For refills, call 1-757-953-6337.  No new prescriptions taken after 3:00 p.m. Currently, prescriptions for civilian providers are NOT filled at this location. Beneficiary can check with local military clinics for filling of civilian prescriptions or take to network retail pharmacy.
 
If you are picking up for someone else (family member, spouse, child, etc.), please bring a copy of their military ID card with you to the pharmacy.

Formulary

TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:

  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age

Contact Us

Hours

Monday – Friday: 7 a.m. – 3:30 p.m. (Lunch 12 – 12:30 p.m.)
Weekends and Federal Holidays: CLOSED

Phone

Call (757) 953-6337 or 1 (866) 285-1008 for refills anytime during the day and they will be ready for pick up in three (3) working days after 1:00 PM New prescriptions dropped off by 12:00 PM will be available for pick by 3:30 PM the same business day.
Don't forget to keep your family's information up-to-date in DEERS.