DONATE BLOOD    |   NMCP NOTICES    |   MY MILITARY HEALTH   |   FLU / RSV / COVID-19  

Health Services

Pharmacy Services

Pharmacy serves to provide quality patient-focused pharmacy care that optimizes health, safety, and readiness

New Prescriptions

All prescriptions must be submitted electronically by your provider.
Some exceptions apply. Ask your pharmacy representative for more information.

Cell Phone

Activate your prescriptions using Q-Anywhere 24/7/365.

Text “get in line” to 833-217-2199 or
scan the QR Code and follow the prompts.

You will receive a text message when your prescriptions are ready for pickup.
Beneficiaries activating prescription after hours will receive a text during working hours the next business day.

Text “I am here” upon arrival at the pharmacy you selected and listen for your number.

Click Here for the Q-Anywhere website

No Cell Phone

Call the Pharmacy Call Center at
757-953-0258 during your referred pharmacy’s work hours and follow the prompts to talk with a representative.

All pharmacies can be reached between 8 a.m. and 3:30 p.m. Monday–Friday.

Refills and Renewals



Refills require 3 business days to process (not to include Saturday, Sunday or Holidays)
To process refills call the Refill Line at: 757-936-6524 or 1-866-285-1008
​Refills can also be processed using the MHS GENESIS Patient Portal


Click image for the MHS GENESIS Patient Portal

Scott Center Refill Pharmacy

 Location: Norfolk Naval Shipyard – Scott Center Annex Pharmacy, 1572 Cluverius St., Portsmouth, VA 23709

Services:

  • Available to all eligible beneficiaries
  • Refills require 3 business days to process (not to include Saturday, Sunday or Holidays)
  • To process refills call the Refill Line at: 757-936-6524 or 1-866-285-1008
  • Refills can also be processed using the MHS GENESIS Patient Portal

Hours of Operation: Refill Drive-Thru Pickup Hours

  • Monday-Friday: 7:30 a.m. to 5:00 p.m.
  • Closed Weekends and Federal Holidays

Renewals

Contact your provider

  • If your current prescription has no refills remaining, you must contact your provider for a prescription renewal.
  • Once your provider has sent in the renewed prescription, please follow the Q-anywhere steps (text "get in line"  to 833-217-2199) as if the renewal was a new prescription.

Contact Us

Patient Feedback

Submit Comment Card

Phone

Naval Medical Center Portsmouth Pharmacy
757-953-0258
Refills
757-936-6524
866-285-1008
Poison Control
800-222-1222

Hours

7 Days a Week: 8 a.m. to 6 p.m.
Federal Holidays: Closed
Tidewater Navy Pharmacies Times

Location

620 John Paul Jones Cir., Portsmouth, VA 23708,
Building 2, 2nd Floor

Pharmacy Call Center
757-953-0258

7 Days a Week: 8 a.m. to 6 p.m.
Federal Holidays: Closed

Scott Center Annex:

Monday–Friday, 7:30 a.m. to 5 p.m.
Weekends and Federal holidays: Closed

Availability of Services

Refills
*Updated 20 September 2024
Don't forget to keep your family's information up-to-date in DEERS.